FAQs

I've put the wrong address on my order, can I change it?

Please check your delivery address at checkout and on your order confirmation email. Unfortunately, we cannot be held responsible for incorrect addresses entered on orders and cannot refund orders where an incorrect address has been entered. If you would like it to be redelivered once it is returned to us, this will a postage fee will need to be paid by the customer.
If you notice that you have entered the wrong shipping address and your order is not yet dispatched, please contact me through messages as soon as possible, ensuring the message is associated with your order.

 

Can I tag you in my amazing photos?

Yes, please do! Find us on Instagram and tag us - NeedCookieStamps or Facebook/Twitter - Need3DUK. We love to see you wonderful creations and will repost as many as we can!