Delivery

Processing times

Non-custom stamps processing time: 5 working days.

Custom stamps processing time: 1-2 weeks

Postage

UK: Royal Mail First Class postage is included in the price. This service is not tracked.

You can upgrade to RM24 at the checkout for £4. Please note: this is a faster delivery service but I still have a processing time of 5 working days. All orders over £20 will be posted RM24.

 

International: All items are posted International Tracked via Royal Mail, you will receive a tracking number so you can follow your parcel's journey to you. 

 

Coronavirus postage delays:

At NeedCookieStamps, we always send out orders within the processing time stated when you purchase. We post through Royal Mail First Class postage, unless you chose to upgrade to tracked and priority mail.
We cannot be responsible for Royal Mail delivery delays during this upsetting time. Royal Mail are working as hard as they can to keep deliver parcels across the UK, however, as stated on their website, RM worker absence rates are currently significantly high so some areas of the country will experience a reduction in service levels due to coronavirus-related absences. Please be patient with Royal Mail during this time.
First class postage, which I post as standard, is currently estimated as between 1-14 days.

International postage delays are from 2-4 weeks, although we post International Tracked so it can get there in approx. 10 days.